1. Introduction
Dbc88 ("we", "platform") places the highest importance on protecting the personal information of members in Bangladesh. This Privacy Policy ("Policy") applies to our website, mobile app, and all associated services.
By using our platform, you agree to this Privacy Policy. We never misuse your information and never sell it to third parties.
This Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. Joining dbc88 means you trust us with your information — and protecting that trust is our responsibility.
2. What Information Do We Collect?
Dbc88 collects two types of information to deliver its services — what you provide directly, and data collected automatically while you use the platform.
2.1 Information You Provide
- Name, date of birth, and contact details
- Email Address & Mobile Number
- Government-issued ID information for identity verification (KYC)
- Payment and financial transaction details
- Messages and requests submitted via support chat
2.2 Automatically Collected Information
- IP Address & Device Type
- Browser and operating system information
- Time spent on the platform and pages visited
- Gaming History & Betting Activity
- Cookies & Session Data
| Data Type | Source | Reason for Collection |
|---|---|---|
| Personal Identity | At Registration | Account Creation & KYC |
| Financial Information | Deposit/Withdrawal | Payment Processing |
| Gaming Data | Platform Usage | Service Improvement & Security |
| Device & Network | Automatic | Fraud Prevention |
| Support Contact | Live Chat / Email | Troubleshooting |
3. How Is Your Information Used?
Dbc88 uses your information only for lawful and defined purposes. Those purposes are clearly outlined below:
- Account Management: To ensure secure registration, login, and account protection.
- Payment Processing: To process deposits and withdrawals securely.
- Identity Verification (KYC): To prevent fraud and money laundering.
- Customer Support: To resolve your questions and issues quickly.
- Platform Improvement: To improve your experience on the platform.
- Promotional Communications: To keep you informed about bonuses and offers, if you have opted in.
- Compliance with Legal Obligations: To meet regulatory requirements.
- Security Monitoring: To detect and prevent suspicious activity.
4. Data Storage & Security
Dbc88 employs industry-leading technology to keep your information secure. Our servers are monitored around the clock and undergo regular security audits.
4.1 Technical Security
- 256-bit SSL/TLS encryption — all data is secured during transfer.
- Database Encryption — all stored data is kept in encrypted form.
- Two-Factor Authentication (2FA) — an extra layer of security for your account.
- Firewall and intrusion detection systems.
- Regular penetration testing and security assessments.
4.2 Data Retention Period
How long your information is retained depends on the type of data and applicable legal requirements. In general, certain information may need to be kept for a defined period after account closure for legal and regulatory reasons.
5. Who Is Your Information Shared With?
Dbc88 does not sell your information. However, limited data may be shared with trusted third parties in certain specific circumstances:
- Payment Processors: To process deposits and withdrawals.
- Identity Verification Services: To complete the KYC process.
- Game Providers: Minimum data required for game operation.
- Legal Authorities: To comply with a court order or legal obligation.
- Security Services: To detect and prevent fraud.
In every such case, third parties are contractually bound to adhere to dbc88's privacy standards. Your information is never shared with advertisers or irrelevant third parties.
6. Cookie Policy
Dbc88 uses cookies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored on your device.
Types of Cookies & Their Purpose
- Essential Cookies: To maintain login sessions and ensure security — the platform cannot function without these.
- Functional Cookies: Remembers your preferred language, theme, and settings.
- Analytical Cookies: To understand which parts of the platform are used most — this data is collected anonymously.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the platform to not function properly.
7. Your Rights
As a dbc88 member, you have important rights over your own information. We respect these rights and are committed to helping you exercise them.
Right to Access Your Data
You have the right to know what information we hold about you. Upon request, we will provide this within 30 days.
Right to Correct Your Data
If any information in your account is incorrect, you may request a correction. We will address it as quickly as possible.
Right to Delete Your Data
You may request the deletion of your data in certain circumstances. However, some data may need to be retained due to legal obligations.
Right to Restrict Processing
You can ask us to restrict how your data is used in certain circumstances.
Right to Opt Out of Marketing
You can opt out of promotional emails or messages at any time.
8. Protection of Minors
Dbc88 is strictly prohibited for minors (under 18 years of age). We do not knowingly collect any information from minors.
If a minor is found to have opened an account, that account will be closed immediately and all associated data will be deleted.
If you are aware of a minor using dbc88, please notify our support team.
9. Policy Changes
Dbc88 may update this Privacy Policy as needed. For significant changes, we will notify you in advance via email or a platform notification.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page periodically.
10. Contact
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
- Email: [email protected]
- General Support: [email protected]
- Live Chat: At any time by logging into the platform
We will respond to your request within a maximum of 30 days. For urgent security matters, we respond even sooner.
This Privacy Policy was last updated in January 2026. For more information, please visit our Terms and Conditions and Responsible Gaming Please also read this page.
Dbc88's Commitment to Protecting Your Information
Your privacy is protected on both fronts — technology and policy.
Industry-Standard Encryption
All data transfers on dbc88 are protected by 256-bit SSL encryption — the same technology used by banks and government websites.
Your Data Will Never Be Sold
Dbc88 never sells your personal information to advertisers or third parties. This is our most fundamental commitment.
Your Data, Your Control
You have the right to view, correct, or delete your data, or opt out of marketing — the choice is yours.
Regular Security Audits
Dbc88's systems undergo regular third-party security audits to ensure any vulnerabilities are identified and resolved promptly.
Transparent Policy in Bengali
We believe privacy policies should be written in plain language that everyone can understand. That is why all dbc88 policies are published in clear, accessible English.
Privacy Support
For any data privacy concerns, dbc88's dedicated privacy team is always ready to help.
Choose dbc88 for Safe Gaming
Enjoy world-class gaming with your data kept secure. Register today.
For users aged 18 and above only. Learn About Responsible Gaming